Product
Feedback and roadmaps
Turn customer requests into visible decisions and accountable delivery work.
Feedback captures what customers are asking for. The roadmap communicates what the team is considering, building, and shipping. Linking both to delivery work keeps the decision and execution traceable.
The flow
| Stage | What the team does |
|---|---|
| Collect | Receive requests through a feedback board or embedded widget |
| Understand | Review the request, discussion, votes, and affected customers |
| Decide | Close it, keep it under consideration, or connect it to planned work |
| Deliver | Link objectives and owned work, then follow progress |
| Communicate | Publish roadmap status and product updates to followers |
Workspace administrators configure feedback boards, portal appearance, roadmap visibility, product updates, and the embeddable feedback widget under Settings → Feedback.
Use team feedback views for triage and ownership. Use the public portal when customers should be able to submit requests, vote, comment, follow progress, or read product updates without entering the internal workspace.